Skating Rules

Skaters agree to:

Maintain control over their skating speed throughout the session;
Skate at a speed which takes into account the condition of the ice and number of other skaters on the ice;
Read and follow all safety signs and warnings;
Follow any directions given by ice staff and attraction staff;
Be aware of and avoid other skaters and objects on the ice;
Be aware of the level of their ability on the ice and to skate within that ability;
Skate in a manner which is appropriate to the number of skaters and conditions of the ice;
Not participate or attempt to participate in skating when under the influence of alcohol, drugs or other substances which may affect their ability to skate or control their skating;
Exit the ice in a timely manner at the end of the session or when directed to leave by staff;
Not attempt to access the ice when ice maintenance is in progress; and
Not take food, drink or chewing gum onto the ice or attempt to eat, drink or chew gum while on the ice.

Spectators agree to:

Conduct themselves in an appropriate manner and not engage in any verbal or physical abuse or disorderly conduct towards any staff, other spectators or skaters;
Ensure their behaviour does not increase the risk of injury to themselves or others;
Ensure the handrail around the ice is clear for skaters to use; and
Not climb on or over the barrier around the ice rink or sit on it.

Do’s and Don’ts on the ice

Please DO:

Do wear suitable attire for skating at an outdoor facility.
Do put your skates on in the skate exchange area using the seating provided.
Do ensure your skates are sized and fitted correctly before entering the ice area.
Do remove or tuck in any lose items – scarves, lanyards etc. before entering the ice area.
Do make sure you have left any bags / shopping with a non-skater off the ice or in the provided cloakroom.
Do keep away from the ice area when any resurfacing or maintenance is taking place.
Do skate in an anti-clockwise direction.*
Do keep noise to an acceptable level (i.e. no screaming or shouting).
Do report any incidents or accidents to a member of staff immediately.
Do put litter in the bins provided.
Do always listen to and obey the staff’s instructions.

*Be Aware: The ice walk operates a one-way, anticlockwise flow. In the event of an incident or change in the ice conditions you may be asked to skate in a clockwise flow. Please listen to the directions as instructed and ensure that you follow the flow as directed.

Please Do Not:

Do not smoke or vape anywhere within skate exchange or on the ice.
Do not go on the ice without wearing correctly fitted skates or ice grips.
Do not wear hoodies / coats with the hood up.
Do not take bags, phones, tablets, media players, headphones or cameras onto the ice.
Do not use mobile devices or headphones whilst on the ice.
Do not skate whilst under the influence of alcohol or other substances.
Do not eat, chew or drink whilst on the ice.
Do not play tag, touch or any other games whilst on the ice.
Do not perform any tricks or stunts while on the ice.
Do not speed skate or skate too close to the customer in front of you.
Do not sit or climb on the barrier / handrail around the ice.
Do not skate across the middle of the ice, or against the flow of other skaters.
Do not skate in chains or groups.
Do not have a group of more than 3 persons holding hands.
Do not intentionally damage, chip, throw or spray the ice.
Do not carry children and or infants whilst on the ice.
Do not skate backwards.
Do not stand still or gather in groups whilst on the ice.